Property Management · Contra Costa & the East Bay
Management built around a licensed standard.
A DRE-licensed broker manages your rent collection, tenant relations, maintenance, and Oakland compliance — with your money going directly into an account in your name. Choose the level of service your property needs.
Already an owner or tenant with us?
Two things that don't change, regardless of tier
The Structural Choices
“Your money never passes through us.”
Rent is paid directly into an account in your name — not ours. Our management fee is invoiced to you separately, exactly like any other vendor you pay. We never hold your rent.
“A licensed broker is accountable for the work.”
Henry David Catalan, Real Estate Broker and Associates is a licensed California real estate brokerage — DRE #01711990. A broker, not an unlicensed manager, is responsible for what happens on your property.
| What that means | Typical arrangement | Henry David Catalan, Real Estate Broker and Associates |
|---|---|---|
| Where your rent lands | The manager's own operating or trust account | An account in your name |
| Who is accountable | An unlicensed manager or management company | A DRE-licensed broker — #01711990 |
| How the fee works | Deducted before you ever see the deposit | Invoiced separately, like any other vendor |
Where your rent lands
- Typical arrangement
- The manager's own operating or trust account
- Henry David Catalan, Real Estate Broker and Associates
- An account in your name
Who is accountable
- Typical arrangement
- An unlicensed manager or management company
- Henry David Catalan, Real Estate Broker and Associates
- A DRE-licensed broker — #01711990
How the fee works
- Typical arrangement
- Deducted before you ever see the deposit
- Henry David Catalan, Real Estate Broker and Associates
- Invoiced separately, like any other vendor
Henry's published schedule
Three Tiers
Pick the level of hands-on support your property needs. Each tier is a written management agreement — the rate is set before anything is signed.
Tier One · Lease-Only
75%
of one month's rent, one-time
- Marketing & showings across major listing channels
- Applicant screening — credit, background, income, and rental history
- Lease preparation and signing
- Move-in coordination and key handoff
- Fair-housing-compliant advertising and process throughout
Tier Two · Full Management
8%
of rent collected
Everything in Lease-Only, plus:
Rent & Reporting
- Online rent collection (ACH/card) with autopay enrollment
- Monthly owner statements, delivered by the 10th
- Year-end tax packet
- Late-fee enforcement under California law
Tenant & Property
- Tenant point of contact — calls, questions, and disputes
- Maintenance & repair coordination with vetted vendors
- Emergency response and after-hours escalation
- Move-in, move-out, and periodic inspections with photo documentation
- Move-out deposit accounting under California's 21-day rule
Oakland Compliance
- RAP registration and annual renewal as your registered agent
- RAP fee filing, including the tenant passthrough where it applies
- Business license maintenance
- Just-cause and rent-notice compliance tracking
Tier Three · Portfolio
By Arrangement
scoped to your portfolio
Everything in Full Management, plus:
- Portfolio-level reporting across every property you own
- Capital planning and budgeting
- Annual hold/sell/refinance review
- Priority response times
- A dedicated point of contact for acquisitions and dispositions
Compare in detail
What's Included, Tier by Tier
| Service | Lease-Only | Full Management | Portfolio |
|---|---|---|---|
| Tenant placement (marketing, screening, lease signing) | |||
| Online rent collection & ledger | — | ||
| Owner statements | — | ||
| Maintenance & repair coordination | — | ||
| Emergency response & after-hours escalation | — | ||
| Property inspections | — | ||
| Tenant point of contact | — | ||
| Oakland compliance management | — | ||
| Lease renewals & rent notices | — | ||
| Move-out & deposit accounting | — | ||
| Year-end tax packet | — | ||
| Portfolio-level reporting | — | — | |
| Capital planning | — | — | |
| Annual hold/sell/refinance review | — | — | |
| Priority response times | — | — |
Full Management & Portfolio
Service Schedule
Response-time targets and the recurring calendar we hold ourselves to — recordkeeping our owner and tenant portals both track, not a guarantee outside your management agreement.
| Response times | Target |
|---|---|
| Emergency | 24/7 line, immediate dispatch. Fire, flood, gas odor, sewage backup, no heat, loss of security to the unit |
| Urgent | Same or next business day. No hot water, refrigeration failure, active leak, non-functioning essential appliance |
| Routine | Scheduled within 5 business days |
| Owner inquiries | Any owner message |
| Tenant inquiries | Non-maintenance tenant contact |
Emergency
- Target
- 24/7 line, immediate dispatch. Fire, flood, gas odor, sewage backup, no heat, loss of security to the unit
Urgent
- Target
- Same or next business day. No hot water, refrigeration failure, active leak, non-functioning essential appliance
Routine
- Target
- Scheduled within 5 business days
Owner inquiries
- Target
- Any owner message
Tenant inquiries
- Target
- Non-maintenance tenant contact
Recurring schedule
- Rent posted to the ledger the business day received
- Owner statement by the 10th of the following month
- Dated compliance status line on every monthly statement
- Annual interior inspection, with proper written notice to the tenant
- Move-in and move-out, photo documented
- Statutory. Stored, never hardcoded
- Annually, ahead of the allowable increase window
- Year-end tax packet
| Oakland compliance calendar | Filed with | What's at stake if missed |
|---|---|---|
| RAP fee | Oakland Business Tax Office | Annual filing; current deadline and any tenant passthrough share are set by the ordinance — confirmed at engagement |
| Rent registry | RAP portal | Blocks rent increases and owner petitions; affirmative eviction defense |
| Business license | Oakland Business Tax Office | Certificate must accompany any rent-increase notice, or the notice is invalid |
A separate product — available with or without management
Compliance & Feasibility Reports
A written analysis of a property's zoning, permit history, and rent-regulation status, signed by a licensed broker. Three depths — order the one that fits the question you're asking.
Standard
$249
Identification, zoning, rent regulation, and compliance obligations — from seeded local rules and public records already in our system.
Comprehensive
$2,450
Everything in Standard, plus permit history, Certificate of Occupancy, and conditional-use records — researched in person at the relevant municipal offices.
Feasibility
$4,950
Everything in Comprehensive, plus permitted development capacity, the approval pathway for what you have in mind, and a value analysis of that outcome.
Not part of the management fee
Billed Separately
| Item | How it's billed |
|---|---|
| Repairs & vendor invoices | At the vendor's invoiced cost |
| Tenant screening (credit, background, eviction history) | At cost, per your lease terms |
| RAP fee | Assessed by the City of Oakland, per unit |
| Business license fee | Assessed by the City |
| HOA-related costs, where applicable | At cost |
| Legal filings, if an eviction becomes necessary | At cost, coordinated with counsel |
Repairs & vendor invoices
- How it's billed
- At the vendor's invoiced cost
Tenant screening (credit, background, eviction history)
- How it's billed
- At cost, per your lease terms
RAP fee
- How it's billed
- Assessed by the City of Oakland, per unit
Business license fee
- How it's billed
- Assessed by the City
HOA-related costs, where applicable
- How it's billed
- At cost
Legal filings, if an eviction becomes necessary
- How it's billed
- At cost, coordinated with counsel
No markup on vendor work.
Every invoice you see is exactly what the vendor charged us. Our management fee is the only fee for our work — it is never padded into someone else's bill.
Request a management quote
Tell us about your property.
The first conversation is free. We will look at your property, your current situation, and your numbers — and tell you honestly whether we are a fit, and which tier makes sense.
Henry David Catalan, Real Estate Broker and Associates
Let's talk about your property.
Licensed California real estate broker · DRE #01711990
Oakland ordinance information above reflects current published figures where shown and is subject to change — the current requirements for your property are confirmed at engagement. This page is informational recordkeeping, not legal advice. Henry David Catalan, Real Estate Broker and Associates is an Equal Housing Opportunity brokerage.